General information

Return and Cancellation Policy

Last updated: 21-09-2023

At MomPwdr, we understand that things don't always go exactly as planned. We are here to help if, for whatever reason, you are not completely satisfied with your purchase of our pregnancy supplements. Here are the details of our return policy to guide you through returning products:

You have 14 days from the date of receipt to submit a return request. We want you to be satisfied, so please make sure to do so within that period. Unfortunately, we cannot accept requests that arrive too late.

Please ensure that the products you wish to return are unopened and undamaged. We do not accept products that are no longer in their original condition.

Please note that the costs of returning the products are yours. We cannot refund the shipping costs for returns.

If you accidentally provided an incorrect address and your package ended up elsewhere, please contact us immediately via the chat on our website or send an email to info@momwpdr.com.

Steps for returning:

Contact us via the chat on our website or send an email to info@momwpdr.com to register your return. Provide us with your name and order number, and tell us why you wish to return the products.

Once your return request has been approved, we will send you instructions on how to return the products.

Please make sure to pack the products properly to prevent damage during transport.

Follow the instructions you received from our customer service team to return the products to us.

Once we have received and inspected the returned products, we will process your return.

Refund:

Once we have processed and approved your return, we will refund the purchase amount to the original payment method you used. Please note that the processing time for refunds may vary.

We do our best to handle returns as quickly and smoothly as possible and will keep you informed about the status of your return.

If you have any questions about our return policy or need help returning products, please do not hesitate to contact us via the chat on our website or by email at info@momwpdr.com.

Thank you for choosing MomPwdr for your pregnancy supplements. We are here to support you during this special time in your life.

Sincerely,

The MomPwdr Team

 

Cancellation Policy for MomPwdr Purchase Options  

This cancellation policy describes the terms and procedures regarding the cancellation of purchase options for MomPwdr dietary supplements. 

Order Cancellation 

MomPwdr strives to ensure that customers are completely satisfied with their  purchases. However, if for any reason you wish to cancel your purchase option,  please contact us as soon as possible. Please note that  cancellations can only be processed before your order has been shipped. 

Refunds 

If your cancellation request is received before your order has been  shipped, we will process the cancellation and issue a full refund to the original payment method used for the purchase.  Please note that it may take several business days for the  refund to be credited to your account, depending on the processing time  of your bank. 

Contact 

If you wish to cancel your purchase option or if you have questions about our  cancellation policy, please contact us via info@mompwdr.com.

 

Changes to the Cancellation Policy 

MomPwdr reserves the right to change or update this cancellation policy at any time without prior notice. Any changes  to the cancellation policy will take effect as soon as they are  published on our website. We recommend that you regularly check our cancellation policy  for any updates. 

This cancellation policy is effective as of 09-05-2023.